Refund Policy

1. Overview

At ISEARCH India, we strive to ensure the highest level of customer satisfaction with our services. However, if you are not completely satisfied with your purchase, we're here to help with a fair and transparent refund policy.

2. Services Covered

This refund policy applies to all services purchased directly through our website, including but not limited to:

• Digital marketing services
• IT/Software solutions
• Subscription plans
• Consultation or project-based services

3. Eligibility for Refund

A refund may be requested under the following conditions:

• The service was not delivered as promised or agreed upon in writing
• The issue is reported within 7 days of payment or service delivery
• You have provided all necessary documentation to support your claim

Note: Refunds are not applicable if the dissatisfaction is due to lack of communication, client-side delays, or incomplete inputs from the client.

4. Non-Refundable Situations

We do not provide refunds in the following cases:

• Change of mind after service initiation
• Delay in project due to client inaction or missed communications
• Services marked as non-refundable in the service agreement
• Completed and delivered services where client approval was already given

5. Cancellation Policy

• For subscription-based services, cancellation must be requested at least 7 days before the next billing cycle.
• One-time services can be canceled within 24 hours of order placement if work hasn’t commenced.

6. Refund Processing

If your refund request is approved:

• The amount will be refunded to your original payment method
• Refunds may take 5–10 business days to appear, depending on your bank or payment processor

7. Contact for Refund Requests

To request a refund, please contact us with the following details:

• Full name
• Service purchased
• Date of transaction
• Reason for refund request
• Any relevant documentation or proof

8. Dispute Resolution

If a dispute arises, we encourage a resolution through direct communication. If unresolved, the matter may be escalated to our management or legal advisors, based on the terms of service.

9. Policy Updates

ISEARCH India reserves the right to modify or update this policy at any time. All changes will be posted on this page with the updated effective date.